Price Guarantee

14 DAY UK GBP PRICE GUARANTEE!

VOCLA will refund the difference on any regular-priced product sold by another UK-based & authorized retailer in GBP, within 14 days of your order!

VOCLA sources directly from the brands that we supply, guaranteeing authenticity for you. VOCLA is an authorized retailer of all these brands. Prices are regularly checked and adjusted for fluctuations in exchange rates.

If you see the same product available at a lower price, within 7 days of placing your order, we will refund you the difference.

This Price Guarantee comes with the following conditions:

  • GBP Prices - the price guarantee is only applicable against GBP prices
  • UK Retailers - the price will only be matched to retailers based in the United Kingdom
  • Authorized Retailers - the products must be sold by another online or offline retailer who is authorized by the brand to sell those products. This does not include any marketplaces such as eBay, Amazon or AliExpress as these marketplaces often contain fake products sold by unauthorized dealers.
  • Regular Price - VOCLA will match the regular price of the product. Sale prices, discounts including discount codes, vouchers or loyalty points will not be considered
  • 14 Day Time-Frame - VOCLA will only match differences in prices, within 7 days of placing your order

To claim the difference in price, please e-mail contact@vocla.com with details of your order and a link to or picture of the other retailer's price. For offline retailers, please photograph the stock code label with the price in the same picture. VOCLA will investigate and respond within 2 working days.